Ferrari Australasia will contact the registered owners of affected Ferrari vehicles by mail to inform them that their vehicle is under active recall and they must go to their local Ferrari Dealer or another Authorised Ferrari Service Centre to have their faulty frontal Takata airbag replaced.
Ferrari Australasia asks that all customers in Australia contact us via our designated phone number 1800 234 392 available 24 hours 7 days to update their contact details. Alternatively, customers can update their contact details online at email: firstname.lastname@example.org
For more information about Ferrari's mandatory recall of Takata airbags or should you have any concerns regarding the recall, you may contact Ferrari via our designated phone number 1800 234 392 or otherwise make an enquiry via the ACCC at:
If English is not your first language, you may wish to seek the interpreting and translation services available free of charge from providers such as the National Accreditation Authority for Translators and Interpreters (NAATI) https://www.naati.com.au/ or Translating and Interpreting Service (TIS National) https://www.tisnational.gov.au/.
If you have a hearing or speech impairment and wish to use the services of the National Relay Service, please see: https://relayservice.gov.au/.
We apologise for any inconvenience caused. However, the safety of customers is Ferrari Australasia's highest priority.